Government of India
Ministry of Personnel, Public Grievances & Pensions
Department of Pension & Pensioners' Welfare
PERFORMANCE DASHBOARD
CPENGRAMS
Grievances Received
(w.e.f 01.04.2024)
Online
Postal
Call Center
Email
Total
Pending Grievances
> 1 Year
6-12 Months
3-6 Months
< 3 Months
Total
Monthly Report
Grievances Resolved within Timeline
(w.e.f 01.04.2024)
Feedback Received (w.e.f 01.04.2024)
(Satisfaction Index)
(38.08 % )
Average Disposal Time
(w.e.f 01.04.2024)