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Government of India Ministry of Personnel, Public Grievances & Pensions Department of Pension & Pensioners' Welfare

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Grievances Received (w.e.f 01.04.2023)

101318
Online
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6206
Postal
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9425
Call Center
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209
Email
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117158
Total

Pending Grievances

3
1 Year

20
6-12 Months

167
3-6 Months

11627
3 Months
11817
Total
89661
Grievances Resolved within Timeline
(w.e.f 01.04.2023)
1810(38.00 % )
Feedback Received (w.e.f 01.04.2023)
(Satisfaction Index)
31
Average Disposal Time
(w.e.f 01.04.2023)
Monthly Report